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HELP & SUPPORT

TO KEEP YOUR SUCCESS ON TRACK.

Whether you need assistance with computer hardware/connectivity, or Marketing-related services, check out our FAQ or submit a ticket to the PenFed Realty Texas Help Desk.

LEGAL & CONTRACT QUESTIONS?

Roxy Dyer  |  Director of Contract Administration

(214) 679-4381  |  roxy.dyer@weknowtx.com

WHO DO I ASK?

YOUR
ASA

  • How to get paid 

  • How to turn in a contract 

  • Office billing 

  • Office access 

  • Tools/Resources assistance

  • ZipForm & Authentisign 

YOUR
MANAGER

  • Business Plans

  • Accountability & Coaching

  • Contract Support

  • Negotiation Strategy

  • Pulling Comps

THE
HELP DESK

  • Hardware Support

  • Email Setup & Support

  • Advanced PenFed Resource issues

OTHER HELP RESOURCES

The PenFed Realty Texas Help Desk does not have back-end access to all tools. For support on the following resources & tools, please use the contacts below:

RESOURCE CENTER

For inquiries about BHHS REsource Tools & Marketing pieces such as eCards, contact their support at 855.422.9052 or email using the button below. 

Or email BHHSsupport@HSFranchise.com

AGENT SITE

Agent Showcase Pages are supported by the BHHS Customer Success Team, so contact their support at 855.422.9052 or email using the button below. 

Or email BHHSsupport@HSFranchise.com

Videobuzz

For troubleshooting and some short tutorials, visit our Videobuzz page, or email their support using the button below.

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